Very knowledgeable and helpful
I phoned for advice as I thought that I needed work done to my existing windows to prevent condensation. I had phoned other contractors who had quoted me in the region of £1000 for repairs or £7500 to replace windows. I phoned the Window Advice Centre and spoke with Ken who was very knowledgeable and patient even though my phone kept cutting out. He established the problem and explained in as much detail as I asked for about what was happening and how I could change how I used the windows to prevent the problem, advising that i did not need to change/ retrofit vents to the windows. He had saved me spending a significant amount of money unnecessarily, and when the time comes that I do need to replace the windows this will absolutely be my first call.