No sales pressure, just sound advice grounded in years of experience.
★★★★★
Strongly recommend using Window Advice Centre if you live in a conservation area.
We contacted WAC speculatively for advice on replacement windows in the Hyndland conservation area, after getting a prohibitively expensive quote elsewhere. It was definitely a smart move.
Ken got back to us very quickly, talked through the options and recent changes in legislation that allows different materials to be used while maintaining the appearanceof the original windows, and that expensive planning permission was no longer required. He was able to arrange for someone to come out quickly at a time thst suited us. That someone was George.
George talked through the process with us, explained everything very clearly, from energy efficiency and noise reduction to the tendering process and time scales. He was very knowledgeable and didn’t baffle us with jargon, nor was there any sales pressure.
Once we had decided to go ahead George took measurements and arranged to return with quotes from a competitive tender process. It’s fair to say that our jaws dropped when the quotes came back at less than half the price we had ben given prior to contacting WAC.
We went with a company that we had seen working in our area. They replaced the old windows in 2 days, were very professional, neat and tidy, and paid attention to detail. We were very happy with the results and now have the smartest windows in the street.
George came back to inspect the work and only then did we settle the bill.
We would highly recommend using WAC, particularly if you live in a conservation area. The whole process, from start to finish, was hassle free and dealt with very professionally. No sales pressure, just sound advice grounded in years of experience.