STEP 3 Ensuring Satisfaction

INSURANCE When you accept a replacement window contractor’s offer through Window Advice Centre, you are automatically provided with an insurance policy that protects you from financial loss and ensures completion of the contract at the cost you agreed even if your selected contractor were to cease trading. The insurance also ensures continuity of your contractor’s guarantee for ten years.

TECHNICAL INSPECTION Your Tender Document and Window Advice Centre’s Code of Practice allows your Window Advice Centre consultant to attend once your replacement windows are installed to inspect your new double glazing in detail to ensure that the work conforms to specification and is free of defect before approving the work for final payment.

Should your Consultant identify any technical defect in your new replacement windows or double glazing, he will issue your contractor with a snagging report and advise you to retain an appropriate proportion of the bill until the snagging is complete.

In this way, you can be assured that your new replacement windows and double glazing will be carried out exactly as specified and to the appropriate standards within the original cost.

Once your replacement window installation is completed and paid for, your long-term interests are protected by your insurance policy that underwrites your double glazing contractor’s guarantee for ten years.

CLICK HERE TO GO TO STEP 4 10 YEAR INSURANCE PROTECTION