| Peace of mind TEN YEAR INSURANCE PROTECTED GUARANTEES
When contractors cease to
trade, their Guarantees become worthless.
With Window Advice Centre, you are
not just relying on the one contractor’s guarantee, you are protected for ten years
by a Department of Trade and Industry approved insurance company and the resources of a
national network of contractors.
This means that you avoid the risk
of a contractor’s guarantee becoming invalid should the company cease trading at any
point over the guarantee period.
Your terms of cover are not subject
to annual review, new ‘exclusion’ or any possibility of the withdrawal of cover
just when you need it.
CERTIFICATION
Once your Consultant
confirms that all aspects of the contractor’s work is satisfactory, he will provide
you with a certificate confirming that the installation complies with Building
Regulations.
This document is very valuable as
it is now generally accepted, if you are selling your home, that it should be produced to
prove compliance. Almost like an MOT certificate, absence of documentation can mean
unforeseen costs, delays and complications during the process of selling your home.
Certification is provided at no
charge as part of the Window Advice Centre service. Those who have not used the service
require to pay a fee of £125. Compliance Certificates are also available from most local
authorities at circa £175. |
Strength of support
CONSULTANTS’ ETHICAL CODE
Window Advice Centre
Consultants are obliged to adhere to strict Codes of Practice and the Codes of Ethical
Conduct of the professional institution to which they belong, i.e., the Royal Institute of
British Architects, The Royal Incorporation of Architects Scotland and The Royal Institute
of Chartered Surveyors.
These Codes preclude preferential
treatment being given to any individual contractor or supplier and ensure that only
impartial advice is given. To do anything other than this could lead to disbarment.
APPROVED CONTRACTORS
Window Advice Centre holds a
Register of Approved Contractors.
Any contractor able to prove that
they are financially stable with a minimum of two years trading and able to provide
Certification from independent testing laboratories such as the Building Research
Establishment (BRE) to show that their materials meet or exceed the requirements of the
British Standards is free to apply for assessment.
To ensure that the contractor is
capable of meeting the service standards set out in the Window Advice Centre Code of
Practice, a number of their installations are inspected and references are obtained from
previous clients.
Contractors remain on the approved
register only if they continue to be recommended by Window Advice Centre Consultants and
Clients. In this way, even if you have not been previously aware of a contractor, you can
be certain that they have a positive track record of previously satisfied clients and that
they continue to meet expected standards. |
